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PREVENTING, DETECTING, and REPORTING
FINANCIAL ABUSE OF OLDER ADULTS

The Meridian Aging Project (MAP) provides seminars and training programs to improve the quality of life for all older adults. According to current estimates, the first of 78 Million Baby Boomers will turn 65 in 2011 and this massive demographic shift will create significant social and economic change. Change will be required in areas as diverse as health, social and care services, education, the nature of work and financial literacy, to name just a few. MAP is ready to work with individuals, businesses and government to successfully address both the problems and potential presented by a population that is rapidly becoming older.

QUALITY OF LIFE, FINANCIAL SECURITY AND OLDER ADULTS

Because financial security is fundamental to ensuring quality of life, MAP's initial offering provides a curriculum to train individuals, businesses and government how to identify, prevent and report the financial abuse of older adults.

Course Description

Research has indicated that well trained front line staff can spot 14 of the 22 key indicators of financial abuse. This one-day training course combines instructional expertise and best practice advice designed to train front-line staff to identify, prevent and report financial abuse by recognizing the potential warning signs.

Learning Outcomes

Upon completion of the course, customer service employees will be:
•Trained and sensitized to recognize financial exploitation and abuse of older adults
•Trained in techniques for interviewing older adults in an appropriate and effective manner when financial abuse is suspected
•Educated on how and who to report suspected financial abuse to

Topics Covered

•Ageism
•Financial Abuse Defined
•Key Indicators of Financial Abuse
•Consumer Fraud and Identity Theft
•Privacy Legislation
•Civil versus Criminal Law
•Competency, Cognitive Impairment and Dementia
•Alternative Decision Making Tools – i.e. Po



BC

604-944-4743